::雜記寶: 9月 2011

星期二, 9月 27, 2011

每天擦一次

街頭招到小黃，探身入後座，看到長條楬色布壂，綴飾著美麗的圖案，中間嵌上三組透氣的白色珠粒網格。
「你好，我要到xx，」車子前行，我補一句：「這布壂很好看。」
「其實，我是預防乘客拖行李箱下車會不小心刮傷皮壂，才舖上它。」後視鏡內他的國字臉有莊稼人的樸實，「如果他們不小心刮傷皮壂，我不好意思跟人家說這說那的。」
我佩服他替自己及乘客設想得如此周到，視線掃過車頂防熱布及前座椅背上的皮紋。
「你這車子看起來挺新的。」
「猜猜看這車的車齡？」
「3年多...」我看著略帶老舊的椅皮，不太肯定地猜測。
「13年，我開了11年。」他的語氣充滿得意。
「喔，很不簡單，這座壂是真皮？」
「是真皮，前手車的配備。」
「你如何保養？」
「每天擦一次，我靠它生活。」
我曾看過朋友養壼，慣用該壼加上用後擦拭，多年後的壼溫潤悅目，令人不忍釋手。這位司機像養壼般保養車，方法簡單，卻是大道理。

星期一, 9月 26, 2011

25最具影響力的企管書

Time雜誌選定的25本最有影響力的企管書，它們堪供設計公司老闆參考。

非理性時代 The Age of Unreason (1989), by Charles Handy
基業長青：有遠見的企業的成功習慣 Built to Last: Successful Habits of Visionary Companies (1994), by Jim Collins and Jerry Porras
未來的競爭 Competing for the Future (1996), by Gary Hamel and C.K. Prahalad
競爭戰略：分析行業和競爭對手的技術Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980), by Michael E. Porter
EQ Emotional Intelligence (1995), by Daniel Goleman
神話回顧：為什麼大多數小企業不工作，什麼做些什麼 The E-Myth Revisited: Why Most Small Business Don't Work and What to Do about It (1985), by Michael E. Gerber E -
杜拉克精選 The Essential Drucker (2001), by Peter Drucker
第五項修煉：學習型組織的藝術與實踐The Fifth Discipline: The Art and Practice of the Learning Organization (1990), by Peter Senge
首先，打破成規 First, Break All the Rules (1999), by Marcus Buckingham and Curt Coffman
目標 The Goal (1984), by Eliyahu Goldratt
從A到A+ Good to Great: Why Some Companies Make the Leap ... and Others Don't (2001), by Jim Collins
游擊營銷 Guerilla Marketing (1984), by Jay Conrad Levinson
讓鱷魚開口說人話 How to Win Friends and Influence People (1936), by Dale Carnegie
企業的人性面 The Human Side of Enterprise (1960), by Douglas McGregor
創新者的困境 The Innovator's Dilemma (1997), by Clayton Christensen
領導變革 Leading Change (1996), by John P. Kotter
領導，不需要頭銜 On Becoming a Leader (1989), by Warren Bennis
走出危機 Out of the Crisis (1982), by W. Edwards Deming
我在通用汽車的歲月- 斯隆自傳 My Years with General Motors (1964), by Alfred P. Sloan Jr.
一分鐘經理人 The One Minute Manager (1982), by Kenneth Blanchard and Spencer Johnson
再造公司：商業革命宣言 Reengineering the Corporation: A Manifesto for Business Revolution (1993), by James Champy and Michael Hammer
與成功有約：高效能人士的7個習慣 The 7 Habits Of Highly Effective People (1989), by Stephen R. Covey
六個標準差 The Six Sigma Way: How GE, Motorola and other Top Companies are Honing Their Performance (2000), by Peter S. Pande, Robert P. Neuman and Roland R. Cavanagh
豐田生產系統 Toyota Production System (1988), by Taiichi Ohno
誰動了我的的奶酪 Who Moved My Cheese? (1998), by Spencer Johnson